Tuesday, 16 June 2020

Fitness Quest Covid-19 return to business policy


With the return to Personal Training as of 16th June 2020 and return to in person classes growing ever closer, this post will document the action Fitness Quest has made to ensure government guidelines are adhered to, by both staff and customers. The initial date of this post is 16th June 2020 and will be edited and updated in line with the easing of government restrictions and the policies of venue hire providers. Please note that the following information policies are that of government advice, venue hire providers and Fitness Quest. Further additions may be included based on customer feedback.

Personal Training

As of 16th June, personal trainers are permitted to train up to five people from different households at the same time. These sessions must be outdoors and 2m social distancing adhered to by all parties. Government guidelines can be found here. Fitness Quest will only be offering sessions from private outside land (such as a garden), as the risks are deemed to be lower. Fitness Quest will also only be offering personal training sessions for a maximum of two people at this time. As of 4th July 2020 indoor personal training is permitted in private households only, clients from the same household may participate in the sessions. All social distancing guidelines are to be adhered to during indoor sessions. Outdoor sessions should still be the preferred option where possible, however indoor sessions or online sessions can be arranged if the weather is wet.

It is advised that minimum equipment should be used and cleaned between uses. To minimise risk further, Fitness Quest will not currently be using equipment unless it belongs to the client. It is still advised the equipment used is cleaned thoroughly after each use. Basic hygiene measures should be adhered to by all parties, including washing of hands before and after each session and avoid touching the face whilst exercising. Face masks are NOT mandatory. First Aid protocols are outlined here.

It is the responsibility of each client to inform Fitness Quest if they have suffered from any of the Covid-19 symptoms within the past 14 days, have tested positive, or have been in contact with anyone who has displayed symptoms or tested positive. Sessions cannot go ahead if any party is showing symptoms or lives with a person who is shielding or is deemed vulnerable. Fitness Quest reserves the right to end a session if any Covid-19 concerns arise.

Fitness Classes

As of 16th June, personal trainers are permitted to train up to five people from different households at the same time. It is not currently viable for Fitness Quest to offer these sessions, however as soon as the maximum number increases to accommodate previous class members Fitness Quest will look for a suitable venue. Please note that current venue hire providers may have their own policies in place regarding lettings and therefore we may need to find a suitable alternative location. Should this be outside, only private land will be considered (not local parks).

Upon return class members will be required to maintain 2m distance from other members, at all times. It is expected that classes will resume outdoors before they are permitted to take place indoors, although this is subject to change as per government announcements. Washing of hands before and after class will be compulsory or hand sanitiser will be available should hand washing facilities be closed/not available. All members should avoid touching their faces during the class. Face masks will NOT be mandatory. No equipment will be used until it is deemed safe to do so, therefore some classes such as Kettlercise will require you to bring your own kettlebell. Any participant equipment should still be cleaned thoroughly after each class.

No member will be permitted to enter class if they have suffered from any of the Covid-19 symptoms within the past 14 days, have tested positive, or have been in contact with anyone who has displayed symptoms or tested positive. Sessions cannot go ahead if any party is showing symptoms or lives with a person who is shielding or is deemed vulnerable.

Each member is expected to take responsibility for their participation in each session, this includes avoiding touching as many surfaces as possible.

Maximum class capacity will be either the gathering size recommended by the government or one person per 3m2, whichever is smaller (including the instructor). First Aid protocols are outlined here.

A minimum of 10 minutes between each class should be maintained. If you arrive at your class early, please wait in your car or away from the entrance until the class start time to ensure social distancing can be achieved.

No cash payment will be accepted until further notice. All classes should be pre-booked and paid for in advance. Failure to book may result in you being turned away. Members should not gather before or after classes. Please do not bring sweat towels into the class until further notice.

Fitness Quest reserves the right to end a session, or remove participants if any Covid-19 concerns arise.

Outdoor classes may be weather dependant once they can restart, as sessions cannot be rescheduled at short notice, it is currently proposed that the session is completed online instead. This is currently under consideration as not all members can attend online, however without a plan B in place it may be an inevitably long wait until we can return to pre-covid class formats.

All members who were enrolled onto a course before lockdown have automatically had their sessions frozen. These sessions will resume as soon as the above policies can be put into place. Some classes such as Boxercise will need to be adapted unless the government permits close contact activities, all sessions will be programmed to reflect the objectives of each class format as closely as possible.

Due to limited class numbers, members who have had their classes carried forward and were already paid in full at the start of lockdown will be offered first refusal, followed by those members who attended virtual classes throughout the lockdown period. Should any availability remain, class spaces will be offered on a first come, first served basis.

Thank you for your support and patience.

UPDATED 2ND JULY 2020

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